Shipping Policy

Store Name: Hintzanity
Website: https://hintzanity.com
Business Address: 2621 Curlew Circle, Anchorage, AK 99502, United States
Contact Email: support@hintzanity.com
Last Updated: January 2026

At Hintzanity, we are committed to delivering high-quality fashion with dependable and transparent shipping services. This Shipping Policy outlines how orders are processed, shipped, tracked, and delivered when you purchase from our store. It applies to all orders placed through hintzanity.com and covers important details such as shipping costs, timelines, delivery partners, and customer responsibilities.

This policy applies to all products offered by Hintzanity, including dresses, T-shirts, hoodies, and sweaters.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to the terms described below.

1. Shipping Origin & Coverage

All orders placed on hintzanity.com are processed and shipped from the United States. Our business operations are managed from:

64 Oakey Dr, Kendall Park, NJ 08824, United States

Currently, Hintzanity ships orders within the United States only. Shipping availability may expand in the future, and any updates will be published on our website.

2. Shipping Carriers & Delivery Services

To ensure reliable and timely delivery, Hintzanity works with established national carriers, including:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The carrier assigned to your order depends on delivery location, package size, and operational efficiency. Carrier selection is determined by Hintzanity and cannot be manually chosen at checkout.

All shipments include tracking information once dispatched.

3. Order Processing & Cut-Off Time

Order Cut-Off Time

• 5:00 PM Eastern Standard Time (EST)
• Monday through Friday

Orders placed before the cut-off time on business days will begin processing the same day. Orders placed after 5:00 PM EST, on weekends, or on U.S. public holidays will be processed on the next business day.

Business days exclude Saturdays, Sundays, and federal holidays.

4. Handling Time

Handling time is the period required to prepare your order before shipment.

• Standard Handling Time: 1 business day

This includes order verification, quality checks, packaging, and transfer to the shipping carrier. Handling time does not include transit time.

5. Shipping Costs

Hintzanity offers a simple and transparent flat-rate shipping structure.

Shipping Cost Table

The flat-rate shipping fee applies to all orders regardless of:

• Order value
• Number of items
• Product type (dress, T-shirt, hoodie, sweater)

Shipping charges are clearly displayed at checkout prior to payment confirmation.

6. Estimated Delivery Time

Estimated delivery time includes both handling and transit time.

Shipping Timeline Table

Delivery times are estimates and may vary due to carrier conditions, destination distance, weather, or peak shipping periods.

7. Product Categories & Shipping Consistency

All apparel items sold by Hintzanity follow the same shipping standards, including:

• Dresses
• T-shirts
• Hoodies
• Sweaters

No additional shipping fees or extended handling times apply based solely on product type unless clearly stated on the product page.

8. Order Tracking

Once your order has been shipped, you will receive a confirmation email from support@hintzanity.com containing:

• Carrier name
• Tracking number
• Shipment tracking link

Tracking updates may take up to 24 hours to appear in the carrier’s system.

Customers are encouraged to monitor shipment progress using the provided tracking information.

9. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout, including:

• Full recipient name
• Street address
• Apartment, suite, or unit number (if applicable)
• City, state, and ZIP code

Hintzanity is not responsible for delivery issues caused by incorrect or incomplete addresses. Packages marked as delivered by the carrier to the provided address are considered successfully delivered.

10. Shipping Delays

While Hintzanity strives to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including:

• Weather disruptions
• Carrier delays
• High-volume seasonal demand
• Public holidays

Estimated delivery times are not guaranteed delivery dates.

11. Lost or Damaged Shipments

Lost Shipments

If tracking indicates prolonged inactivity or the carrier confirms a shipment as lost, please contact us with your order number and tracking details.

Damaged Shipments

If your order arrives damaged, contact us within 48 hours of delivery and include clear photos of the packaging and affected items.

Resolutions may include replacement or alternative solutions based on the situation.

12. Returned Shipments & Failed Deliveries

Orders may be returned to sender due to:

• Incorrect address
• Multiple failed delivery attempts
• Delivery refusal

Additional shipping charges may apply if reshipment is required.

13. Multiple-Item Orders

Orders containing multiple items may be shipped:

• In a single package, or
• In separate packages if items are fulfilled from different locations

Separate tracking numbers will be provided if applicable.

14. Peak Seasons & Promotional Periods

During promotional events, holidays, or seasonal sales, processing and delivery times may experience slight delays. Customers are encouraged to place orders early during peak periods.

15. Customer Support Contact

For any questions regarding shipping, delivery status, or order processing, please contact us:

Email: support@hintzanity.com
Support Hours:

• 8:00 AM – 7:00 PM (EST)
• Monday – Saturday

Please include your order number in all communications for faster assistance.

16. Policy Modifications

Hintzanity reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and apply to orders placed after the update date.